Privacy Policy
1. Introduction
This Privacy Policy explains how we handle your personal data when you use our website and services.
2. Who We Are
QuranBridge Online provides online Quran learning services through online lessons and related website services. Our business details are as follows:
- Data Controller / Service Provider: QuranBridge Online
- Contact Email: info@quranbridgeonline.com
- Contact Phone: +92 320 4459059
- Service: Online-based service
3. Information We Collect
We only collect information necessary to provide our services. This may include:
- Name
- Email address
- Phone number
- Country
- Age or age range where necessary for course enquiries
- Course preferences
- Scheduling information
- Information voluntarily submitted through enquiry or trial forms
4. How We Use Information
We use your information for the following purposes:
- Responding to enquiries
- Arranging trial sessions
- Providing online lessons
- Managing bookings
- Communicating about services
- Supporting learners
- Improving website functionality
- Maintaining website security
- Complying with legal obligations
5. Lawful Basis
We process your data based on one or more of the following lawful bases:
- Consent: When you have explicitly given us permission.
- Contract: When processing is necessary to fulfill a service agreement with you.
- Legitimate Interests: When necessary for our legitimate business operations, provided your rights do not override these interests.
- Legal Obligation: When we are required to comply with the law.
6. Data Sharing
We may share your data with the following categories of service providers to facilitate our services:
- Hosting provider
- Website service providers
- Communication providers
- Scheduling tools
- Payment providers
- Email providers
- Analytics providers (only if consent is granted)
- Professional advisers, where necessary
- Authorities where legally required
7. International Transfers
Where personal information is transferred internationally, we use appropriate safeguards where required by applicable data protection law.
8. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting and reporting requirements.
9. Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorized access, loss, or alteration.
10. Data Subject Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal data
- Request rectification of inaccurate data
- Request erasure of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time (where consent is the legal basis)
11. Complaints
If you have concerns about our use of your data:
- UK users: You may complain to the Information Commissioner's Office (ICO) where applicable.
- EU users: You may complain to the relevant supervisory authority in your Member State where applicable.
12. Children's Data
Our services may be used by children. Where a parent or guardian is required to provide information or consent, we ask the parent or guardian to provide it and to use the service responsibly.
13. Cookies
We use necessary and optional cookies. For more details, please view our Cookie Policy and manage your preferences through our Cookie Settings mechanism.
14. Changes
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
15. Contact
If you have any questions about this Privacy Policy, please contact us through our Contact Page.